FAQ - Shipping Related
Delivery depends on the delivery location. For orders in Andhra Pradesh and Telangana might reach in 1-3 working days excluding the day of shipping. For orders to the rest of India, the parcels usually take 3-5 working days to reach there. For outside India, it takes 7-10 days to reach your place depending on the distance and shipping options available.
Our team will be in touch with you via WhatsApp/Email once your order is confirmed. A tracking link will be sent to you once the order is shipped with which you can find out about your order's whereabouts during the transit.
Cash On Delivery is NOT available. You can pay through GooglePay / PhonePe / UPI / InternetBanking
It is based on the country and the list is given in the information section about delivery charges.
Yes. But, you need to cancel the order before the shipping is done at our end. If payment is done and the item is not shipped yet, we will return the complete amount (including shipping charges) paid to us.
Yes. Our pickles are packed using air-tight, double-layered international packing materials and so, pickles are received without spoiling. However, if the product is spoiled upon receiving, please contact us immediately and send an image/video of the spoiled pickle/product and we will initiate the return. We will send back the pickle cost (not shipping charges) as soon as we receive the pickles back. Shipping charges for return have to be borne by the customer itself.
FAQ - Pickle Related
Ofcourse. All pickles are made using high quality ingredients and spices. No preservatives and artificial colours are used in the process.
The shelf life of pickles depends on the pickle type and the usage. Veg Pickles like Avakaya, Mavagaya, etc., prepared using oils, usually last for a year. Non-veg pickles and other pickles last for 3-4 months if they are stored in refrigerators or cold places.
Make sure the pickle is immersed in oil to the extent possible and should never allow water/air to touch the pickle. This results in developing fungus/bacterial that spoils the pickles quickly. Always use a dry spoon and make sure it is stored in a sealed, air-tight container.
PRECAUTIONS YOU SHOULD FOLLOW :
- Store the pickle in a cold place.
- Don’t open the lid unnecessarily.
- Don’t drain out the oil in the pickle because oil helps the pickle to stay healthy.
- Don’t use the wet spoon.
- Don’t eat pickles daily.
- If you want to store the pickle in any other container use glass /plastic boxes.